Health Direct video call

WELCOME TO THE LRH HEALTH DIRECT VIDEO CALL ACCESS PAGE

Let's run through how the video call works before you begin.

See the START VIDEO CALL button below the picture?

When you press the button, you will be asked to test your connection.

Then you will be asked to enter your name, date of birth and phone number.

Finally, you will arrive at a waiting area.

The person you are having an appointment with will see your name and join your call.

Ready to go?

Click on the START VIDEO CALL button

FAQs

What is a Health Direct Video Call?

This is a secure platform that enables LRH Mental Health Services to offer consultations and services to consumers in their own home or another place to reduce the risk of transmission of coronavirus (COVID-19) and to reduce travel times and costs for you, your family or support person.

What do I need to access Health Direct Video Call?

All you need is a device like a smartphone, tablet or computer and a good internet connection. When you first enter the Video Call platform it will perform a test to ensure you have a good connection. 

How much internet data will I use?

A video consultation uses less than half the data you would use to watch a video online, such as YouTube. Connect to your Wi-Fi network if you have one at home or work to avoid using your mobile data allowance. 

How much does a video call cost?

The video call is free - except for your internet use.

Something not working?

If you are having problems connecting to the platform, click here for troubleshooting information